Benchmarking: The Search for Industry Best Practices that Lead to Superior PerformanceQuality Press, 1989 - 299 páginas The book that started it all is still a best-seller! Benchmarking is the master key to becoming the best. This groundbreaking reference is for middle managers in industry, not-for-profit organizations and government agencies, as well as quality improvement projects. Detailed examples show you how to relate benchmarking to your own circumstances. Reference guides help you get started. Case histories provide examples of actual benchmarking investigations from beginning to end. the author's personal tips will allow you, with minimum effort, to effectively launch your quest for the best. |
Índice
Introduction | 1 |
Why Benchmark? | 25 |
What to Benchmark Step | 39 |
Página de créditos | |
Otras 10 secciones no se muestran.
Otras ediciones - Ver todo
Benchmarking: The Search for Industry Best Practices that Lead to Superior ... Robert C. Camp Vista previa restringida - 2024 |
Benchmarking: The Search for Industry Best Practices that Lead to Superior ... Robert C. Camp No hay ninguna vista previa disponible - 1989 |
Benchmarking: The Search for Industry Best Practices that Lead to Superior ... Robert C. Camp No hay ninguna vista previa disponible - 2006 |
Términos y frases comunes
achieve action plans analysis approach appropriate bar code basis bench benchmark findings benchmark gap benchmark practices benchmarking activities benchmarking investigations benchmarking partners benchmarking process benchmarking study benefits best industry practices business functions chapter companies compared competitive conducted considered consultants covered customer requirements customer satisfaction data and information delivery desired determine developed discussion distribution center documented echelon effective ensure external firm focus gaining acceptance goals identify implementation important incorporated individuals industry best practices industry leaders information gathering initial interest internal operations inventory L. L. Bean Experience logistics function marking measure methods obtain opportunity order entry organization outputs parity picking practice changes prepared Professional to Professional quantified questionnaire questions Quick Reference Guide recalibration return on assets reveal sources specific statement steps structure successful superior performance targets tices tion trip report uncovered understanding unit cost warehouse Xerox
Referencias a este libro
Total Quality Management in the Public Sector: An International Perspective Colin Morgan Vista de fragmentos - 1994 |
Logistics and Supply Chain Management: Creating Value-adding Networks Martin Christopher No hay ninguna vista previa disponible - 2005 |