Strategic Management of Professional Service Firms

Portada
Copenhagen Business School Press DK, 2005 - 219 páginas
"In this third revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the ""right"" client projects. Delivering the ""right"" kind of services the ""right"" way. "
 

Comentarios de la gente - Escribir un comentario

Crítica de los usuarios - Marcar como inadecuado

unshih

Crítica de los usuarios - Marcar como inadecuado

There are not many books about managing professional services firms. So this is a welcome addition to its slowly growing library. Prof Lowendahl has made the idea of a PSF easy to understand from the resource based theory's point of view. The book's chief merit seems to be its classification of projects people and firms across a spectrum of practice that is relevant to management consulting. It seems to have been overlooked by many. In this framework Prof Lowendahl gives us an incipient way of creating a typology and a classification system and understand the dynamics of their growth. This book is worth reading just ofr that brilliant insight. 

Contenido

I
ix
II
17
III
20
IV
25
V
32
VI
36
VII
38
VIII
44
XXXIV
119
XXXV
125
XXXVI
127
XXXVII
133
XXXVIII
134
XXXIX
141
XL
145
XLI
147

IX
45
X
54
XI
58
XII
59
XIII
62
XIV
64
XV
67
XVI
68
XVII
70
XVIII
71
XIX
72
XX
73
XXI
75
XXII
76
XXIII
79
XXIV
81
XXV
84
XXVI
87
XXVII
93
XXVIII
96
XXIX
98
XXX
101
XXXI
110
XXXII
115
XXXIII
118
XLII
148
XLIII
149
XLIV
151
XLV
154
XLVI
156
XLVII
160
XLVIII
161
XLIX
163
L
164
LI
166
LII
168
LIII
170
LIV
172
LV
173
LVI
174
LVII
181
LIX
186
LX
187
LXI
188
LXII
191
LXIII
193
LXIV
196
LXV
197
Derechos de autor

Términos y frases comunes

Pasajes populares

Página 216 - Newell, S; Robertson, M; Scarbrough, H & Swan, J. 2002. Managing Knowledge Work.

Información bibliográfica