Hoshin Kanri: The Strategic Approach to Continuous ImprovementCRC Press, 2016 M07 22 - 308 páginas The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance. |
Contenido
1 | |
Chapter 2 Creating the Vision | 13 |
Chapter 3 Strategy and Tactics | 19 |
Becoming Fit Fast Lean and Hungry | 31 |
Chapter 5 Driver Measures to KPIs | 39 |
Chapter 6 Benchmarking | 45 |
Chapter 7 Prioritising KPIs and Cost of Poor Quality | 55 |
Chapter 8 Risk Management | 67 |
Chapter 13 Six Sigma | 123 |
Chapter 14 Lean Manufacturing | 143 |
Chapter 15 Process Analysis and Process ReEngineering | 161 |
Chapter 16 The Principles of Continuous Improvement | 171 |
Chapter 17 Quality Circles | 185 |
Chapter 18 Business Management Systems | 217 |
Chapter 19 Quality Function Deployment | 245 |
Chapter 20 Education | 263 |
Chapter 9 The Loose Brick | 83 |
Chapter 10 Policy Deployment and Control | 93 |
Chapter 11 The Voice of the Customer | 107 |
Chapter 12 Supply Chain Management | 117 |
Chapter 21 Suggestions for Performance Indicators | 267 |
Chapter 22 Implementation Plan | 277 |
281 | |
Otras ediciones - Ver todas
Hoshin Kanri: The Strategic Approach to Continuous Improvement Mr David Hutchins Vista previa limitada - 2012 |
Hoshin Kanri: The Strategic Approach to Continuous Improvement David Hutchins Vista previa limitada - 2016 |
Hoshin Kanri: The Strategic Approach to Continuous Improvement David C. Hutchins Sin vista previa disponible - 2008 |
Términos y frases comunes
achieve Affinity Diagram analysis auditing auditor auditor’s approach Benchmarking brainstorming Business Management System cards causes cent Chapter chart Circle programme competitors concept Continuous Improvement Cost of Poor effective employees ensure example Figure Fishbone Force Field analysis Goals Heijunka Hoshin Kanri Management House of Quality ideas identify important industry involved Japanese Jidoka Kano Model KPIs Lean Manufacturing Management Six Sigma marking and Cost means Measure of Threats methods Mobarakeh Objectives operation Organisation Technology Finance overall Pareto Analysis PDCA Possible activities Probability Severity Opportunity problems Processes Organisation Technology Product Liability Product or Service Product Recall Projects Quality Circles Quality-Related Costs reduce relevant responsibility Risk Severity Opportunity Detection Six Sigma Statistical Process Control steering committee supervisor Supply Chain Management Systems QFD Education Targets techniques Threats Probability Severity top management Total Quality Sub Toyota whilst workforce