The Economics and Sociology of Management ConsultingCambridge University Press, 2006 M11 16 Management consultancy is a key sector in the economic change toward a service and knowledge economy. Originally published in 2006, this book explains the mechanisms of the management consulting market and the management of consulting firms from both economic and sociological perspectives. It also examines the strategies, marketing approaches, knowledge management and human resource management techniques of consulting firms. After outlining the relationships between transaction cost economics, signaling theory, embeddedness theory and sociological neoinstitutionalism, Thomas Armbrüster applies these theories to central questions such as: Why does the consulting sector exist and grow? Which institutions connect supply and demand? And which factors influence the relationship between clients and consultants? By applying both economic and sociological approaches, the book explains the general economic changes of the previous thirty years and sharpens the relationship between the academic disciplines. |
Contenido
Sección 1 | 32 |
Sección 2 | 41 |
Sección 3 | 48 |
Sección 4 | 51 |
Sección 5 | 65 |
Sección 6 | 68 |
Sección 7 | 86 |
Sección 8 | 93 |
Sección 11 | 106 |
Sección 12 | 119 |
Sección 13 | 140 |
Sección 14 | 144 |
Sección 15 | 146 |
Sección 16 | 148 |
Sección 17 | 152 |
Sección 18 | 178 |
Sección 9 | 101 |
Sección 10 | 104 |
Sección 19 | 205 |
Otras ediciones - Ver todas
The Economics and Sociology of Management Consulting Thomas Armbrüster Sin vista previa disponible - 2010 |
Términos y frases comunes
accounting activities analysis apply approach argues assumptions behavior calculative centers central chapter client client firms communication competence considerations considered consulting firms consulting market context contract cooperation corporate critical decisions demand document economic effects efficient embeddedness emerges example exchange expectations experience external factor figure functions gain growth higher hire human important increasing individual industries institutions internal consultancy investments involves issues knowledge lead less limited look lower management consulting means mechanisms methods Moreover operations organization organizational outlined particular performance personnel perspective position potential practice problem procedures production providers question rationality regarding relations relationship represent reputation result sector selection senior signaling signaling theory social sociological neoinstitutionalism solution sources specificity strategy consulting structure studies suggests task theory tion transaction cost trust typically uncertainty
Pasajes populares
Página 169 - Invest moderately in IT; the goal is to facilitate conversations and the exchange of tacit knowledge. Hire new college graduates who are well suited to the reuse of knowledge and the Implementation of solutions.
Página 13 - ... called the firm's owner and the employer. No authoritarian control is involved; the arrangement is simply a contractual structure subject to continuous renegotiation with the central agent. The contractual structure arises as a means of enhancing efficient organization of team production. In particular, the ability to detect shirking among owners of jointly used inputs in team production is enhanced (detection costs are reduced) by this arrangement and the discipline (by revision of contracts)...
Página 22 - ... networks") of such relations in generating trust and discouraging malfeasance. The widespread preference for transacting with individuals of known reputation implies that few are actually content to rely on either generalized morality or institutional arrangements to guard against trouble. Economists have pointed out that one incentive not to cheat is the cost of damage to one's reputation; but this is an undersocialized conception of reputation as a generalized commodity, a ratio of cheating...
Página 36 - A rational and fruitful discussion is impossible unless the participants share a common framework of basic assumptions or, at least, unless they have agreed on such a framework for the purpose of the discussion.
Página 169 - Hire new College graduates who are well suited to the reuse of knowledge and the Implementation of Solutions. Train people in groups and through Computerbased distance learning. Reward people for using and contributing to document databases.
Página 35 - One of the more disturbing aspects of the intellectual life of our time is the way in which irrationalism is so widely advocated, and the way in which irrationalist doctrines are taken for granted. One of the components of modern irrationalism is relativism (the doctrine that truth is relative to our intellectual background, which is supposed to determine somehow the framework within which we are able to think: that truth may change from one framework to another), and...
Página 169 - ... problems by channeling individual expertise. REUSE ECONOMICS: Invest once in a Knowledge asset; reuse it many times. Use large teams with a high ratio of associates to partners. Focus on generating large overall revenues. Economic Model EXPERT ECONOMICS: Charge high fees for highly customized solutions to unique problems. Use small teams with a Iow ratio of associates to partners. Focus on maintaining high profit margins. PEOPLE-TO-DOCUMENTS: Develop an electronic document system that codifies,...
Página 170 - In other companies, knowledge is closely tied to the person who developed it and is shared mainly through direct person-to-person contacts. The chief purpose of computers at such companies is to help people communicate knowledge, not to store it. These companies focus on dialogue between individuals, not knowledge objects in a database. Knowledge that has not been codified is transferred in brainstorming sessions and oneon-one conversations.
Página 35 - The proponents of relativism put before us standards of mutual understanding which are unrealistically high. And when we fail to meet those standards, they claim that understanding is impossible.
Página 78 - Better than the statement that someone is known to be reliable is information from a trusted informant that he has dealt with that individual and found him so. Even better is information from one's own past dealings with that person. This is better information for four reasons: (1) it is cheap; (2) one trusts one's own information best — it is richer, more detailed, and known to be accurate; (3) individuals with whom one has a continuing relation have an...
Referencias a este libro
Die Legitimität von Unternehmensberatung: zur Professionalisierung und ... Dirk Höner Sin vista previa disponible - 2008 |