Hoshin Kanri: The Strategic Approach to Continuous Improvement

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CRC Press, 2016 M07 22 - 308 páginas
The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.
 

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Contenido

List of figures
Preface
Hoshin Kanri An Overview
Creating the Vision
Strategy and Tactics
Driver Policies Becoming Fit Fast Lean and Hungry
Driver Measures to KPIs
Benchmarking Chapter 7 Prioritising KPIs and Cost of Poor Quality
The Loose Brick
Hoshin Policy Deployment and Control
The Voice of the Customer Chapter 12 Supply Chain Management
Six Sigma Chapter 14 Lean Manufacturing Chapter 15 Process Analysis and Process ReEngineering Chapter 16 The Principles of Continuous Improv...
Business Management Systems Chapter 19 Quality Function Deployment
Education Chapter 21 Suggestions for Performance Indicators
Implementation Plan
Index

Risk Management

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David Hutchins has a Masters Degree in Quality and Reliability from Birmingham University UK. He is a Chartered Mechanical and Electrical Engineer, Chartered Quality Professional, Fellow of the Chartered Quality Institute (CQI), A John Loxham Lecturer and author of several books and many articles. In David’s early career he was Chief Production/Industrial Engineer in the Automotive Components Industry before becoming Works Manager followed by 10 years teaching and consulting in Business Management prior to founding David Hutchins International and its International Quality College. David Hutchins has over forty years of continuous experience in all aspects of the Quality-related sciences on a world-wide basis. He co-presented with the unchallenged World leading expert, Dr Juran, who died in 2008, on all his annual courses in the UK from 1983 until Dr Juran’s retirement from international travel in 1992. He was a personal friend of the late Professor Ishikawa and David was the only European to be invited to contribute material for the book which commemorated his life. He has been a key note speaker at conferences all over the world including many seminars organised by the Union of Japanese Scientists and Engineers (JUSE) in Japan and to this day works with the well known specialist in Concept Engineering, Drs Kano and Shiba.

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